Odor Hotline

Odor Reporting Hotline
Call: 518-762-3926
Available 24-hours per day, 7 days per week

Electronic Odor Reporting
Wastewater@GJWastewater.com
Or by using the Contact Us link on the website.

ODOR COMPLAINT LOG
DATE	TIME	COMPLAINT	RESPONSE
10/14/2025	2 P.M. to 10 P.M.	Odors reported by Benjamin Moore & Co. located adjacent to the wastewater facility.	Lab Director responded by email on 10/15/2025. Manager reported odor to NYSDEC. Event recorded in odor logbook
08/13/2025	9:08 P.M.	Strong odor near S. Melcher Street and Brandt Street in Johnstown starting around 9:00 P.M.	Manager spoke to resident by phone on 8/14/2025. Reported odor to NYSDEC. Recorded in odor logbook. No specific source of odor was identified.
06/25/2025	9:20 P.M.	Strong odor near S. Melcher Street and Brandt Street in Johnstown starting around 8:30 P.M.	Manager responded to resident by voicemail on 6/26/2025. Reported odor to NYSDEC. Recorded in odor logbook. No specific source of odor was identified.
04/28/2025	7:37 P.M.	Strong sewer odor near the Sammonsville Fire Department on Route 67 in Johnstown.	Manager spoke to resident by phone on 4/29/2025. Reported odor to NYS DEC. Recorded in odor logbook.
08/22/2024	10:32 P.M.	Strong raw sewage odors starting around 8:30 P.M. at S. Melcher Street in Johnstown.	Manager spoke to resident by phone on 8/23/2024. Reported odor to NYS DEC. Recorded in odor logbook.
06/11/2024	11:45 P.M.	On 6/12/2024, NYSDEC reported an odor complaint on behalf of an unidentified resident. The odor lasted around 1-hour.	Manager was unable to determine the cause of the odor as it occurred after 11:00 P.M. when the facility was unmanned.
11/16/2023	4:47 P.M.	Strong odors around 5:00 P.M. at Route 67 in Johnstown.	Manager responded to resident by phone. Reported odor complaint to NYS DEC. Recorded odor complaint in log.
10/28/2023	8:16 A.M.	Awful odor at Route 67 in Johnstown.	Manager responded to resident by voicemail. Reported to NYS DEC and recorded in log. PLC failure caused pumps to quit.
05/16/2023	6:44 A.M.	Strong odor at Breckenridge Drive in Johnstown.	Manager responded to resident by email. Reported odor to NYSDEC. Recorded odor in log.
01/20/2023	8:06 A.M.	Strong odor at Breckenridge Drive in Johnstown.	Manager spoke to complainant on phone and drove to Breckenridge Drive. Recorded odor in log. Reported odor to NYSDEC.
07/16/2021	11:00 P.M.	Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email. Primary Tank down for repairs.
12/18/2020	10:30 P.M.	Strong methane odor at Breckenridge Drive in Johnstown.	Recorded in log. Fertilizer issue at local farm, per NYS DEC.
12/10/2020	8:11 P.M.	Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Operators flushed settling tank line.
09/05/2020	8:10 A.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log.
08/30/2020	10:20 P.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log.
08/28/2020	4:50 P.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log.
08/28/2020	1:30 P.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log.
08/28/2020	12:00 P.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log.
08/28/2020	11:50 P.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log.
08/26/2020	6:52 A.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email.
08/24/2020	9:30 P.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email.
08/18/2020	6:39 A.M.	Odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager drove by residence and responded to resident by email.
08/05/2020	6:58 P.M.	Smelled odors all week at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email.
07/30/2020	11:00 P.M.	Very strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email.
07/23/2020	10:49 P.M.	Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email.
07/23/2020	8:02 P.M.	Sewer odor at Breckenridge Drive in Johnstown.	Recorded in log.
07/21/2020	9:55 P.M.	Sewer odor at Breckenridge Drive in Johnstown.	Recorded in log.
07/17/2020	12:23 P.M.	Odor at Cutter Drive in Johnstown.	Recorded in log. Manager responded to resident by email.
07/08/2020	3:23 P.M.	Very Strong odor at Cutter Drive in Johnstown.	Recorded in log. Manager responded to resident by email.
07/02/2020	7:42 P.M.	Very Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email. Cleaned the caustic pump of air scrubbing system.
07/01/2020	9:22 P.M.	Very Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email. Cleaned the caustic pump of air scrubbing system.
07/01/2020	9:10 P.M.	Very Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email. Cleaned the caustic pump of air scrubbing system.
07/01/2020	9:03 P.M.	Very Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager responded to resident by email. Cleaned the caustic pump of air scrubbing system.
03/26/2020	5:00 P.M.	Very Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager spoke to resident by phone and drove by residence. Occurred during CAST EQ Tank cleaning. Public Notice of possible odor was posted in newspaper and radio.
01/14/2020	8:14 A.M.	Strong odor at Breckenridge Drive in Johnstown.	Recorded in log. Manager emailed resident. Plexiglass windows were replaced in Solids Holding Tank after blown out by high wind storm.
01/12/2020	5:58 A.M.	Sewage odor at Cutter Drive in Johnstown.	Recorded in log.
11/20/19	1:15 P.M.	Strong odors at Breckenridge Drive in Johnstown over the past few weeks.	Recorded in log. Manager spoke to resident by phone. GJJWTF working on procedure to clean the CAST Equalization Tank.
11/14/19	7:00 A.M.	Strong odor at S. Melcher Street in Johnstown.	Recorded in log.
10/24/19	4:01 P.M.	Strong odors at Cutter Drive in Johnstown.	Recorded in log. Manager responded to resident by email.
10/09/19	4:00 P.M.	Strong odors at Cutter Drive in Johnstown	Recorded in log.
10/09/19	12:06 P.M.	Strong odors at Breckenridge Drive in Johnstown.	Recorded in log.
10/09/19	10:45 A.M.	Strong odors at Wells Street in Johnstown.	Recorded in log. Manager spoke to resident by phone. Manager traveled the trunk sewer line from the Facility to S. Melcher Street in Johnstown.
10/09/19	9:00 A.M.	Strong odors at Cutter Drive in Johnstown.	Recorded in log. Manager spoke to resident by phone. Manager drove by residence and around nearby areas.
09/27/19	10:16 A.M.	Strong odors at Route 67 on September 27, 2019.	Recorded in log. Manager spoke to resident by phone and drove by residence. Operators modified leachate mixing procedures.
09/23/19	10:45 A.M.	Strong odors at Breckenridge Drive in Johnstown on September 23, 2019.	Recorded in log. Manager sent email to resident. Operator was called in September 22, 2019 to troubleshoot problem with the Gravity Belt Thickener.
09/07/19	10:00 A.M.	Strong odors at Cutter Drive in Johnstown on September 7, 2019.	Recorded in log. Manager sent email to resident. Calibrated odor abatement system.
09/07/19	8:44 A.M.	Strong odors at Breckenridge Drive in Johnstown on September 7, 2019.	Recorded in log. Manager sent email to resident. Calibrated odor abatement system.
08/31/2019	9:45 A.M.	Intermittent odors at Cutter Drive in Johnstown on August 30 -31, 2019. Reported to GJJWTF by email.	Recorded in log. Manager sent email to resident. No return response received from resident.
3/09/2019	8:36 A.M.	Strong odor at S. Melcher Street, Johnstown. Reported to GJJWTF.	Recorded in log. Manager called resident. Operators inspected odor abatement equipment.
1/25/2019	9:00 P.M.	Strong odor at Breckenridge Drive, Johnstown. Reported to NYSDEC.	Recorded in log.
1/18/2019	NA	Strong odor at Breckenridge Drive, Johnstown. Reported to NYSDEC.	Recorded in log.